What is "Flexible Working"?
Flexible working means that you have no set working hours. If you like working 9am-5pm, go for it. If you prefer to work 5am-9am, then go play golf till mid-afternoon and work 3pm-7pm, you can. If you like to spread your work over 7 days, no problem. If you like to work extra on four days to give yourself a three-day weekend, that's fine. Find a schedule which works for you. You do not need to apply for flexible working, it's standard.
We aim to be non-judgemental when it comes to working hours - if somebody wants to work early and late and take their kids out in the middle of the day, more power to them.
A full-time employee should aim to work about 39 hours in a week. We don't ask you to track your time (though there are strong reasons why you should consider it). We are looking at a shared calendar or similar system to allow people to share their typical working hours, so we know what to expect from each other.
Flexible working presents several challenges, which we've largely covered in our remote working and asynchronous communication documents. However, working remotely has a few additional challenges for customer-facing roles like customer support. As a UK-based company with a primarily USA-based audience, one big challenge is making sure that our customers get support as quickly as possible when they need it. So for some customer-facing roles, flexible working will mean working with colleagues to ensure as much as possible that we minimise gaps in support coverage.
You may be asked to work some core hours when you first start at Added Bytes. Core hours means that you will be given times when you should be working, and you have flexibility around that. For example, if your core hours are 2pm to 4pm, you might opt to work 9am-5pm, or you could work 2pm-10pm if you prefer. Other than the core hours, your schedule is yours to control. Typically once you've settled in core hours are dropped and you can control your own schedule completely.